What Information We Gather and How We Use It
When you open an account we ask for your mobile number, username and date of birth so we can verify age eligibility and prevent duplicate accounts. Payment records — your Touch 'n Go eWallet, Boost or GrabPay transaction IDs, amounts and timestamps — are logged for
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withdrawal verification and dispute resolution. We track device type, browser and IP address to spot irregular login patterns and protect your account from unauthorised access. Session data shows which game lobbies you visit and how long you stay, helping us improve layout and load times. We
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never sell your personal information to third parties. Marketing messages go only to players who tick the opt-in box during registration; you can withdraw consent any time through account settings. Data retention follows our internal schedule: active account records stay live, closed accounts are anonymised after
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regulatory hold periods expire, and payment logs are kept for the timeframe local financial rules require. Access depends on local law and is available where local law permits. If you want to review, correct or delete your data, contact our support team with your registered mobile
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number so we can confirm your identity before processing the request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.